Consent

Your therapist uses Opal to help provide you with better, faster care.

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Who We Are —

Opal is a platform that helps therapists manage the relationships with their clients and write required documentation. Our mission is to empower therapists to run better, more effective practices for their clients.

Opal works by safely processing chats, session or dictation recordings to automate writing clinical notes.

Consent to Third Party Processing —

By agreeing to this form, you grant permission to your therapist to upload information about your session to Opal for the sole purpose of note-taking and review within the therapeutic process.

What Is Collected —

Opal safely processes dictated notes, recorded after your session, or recordings of your session to create a clinical summaries. Opal may also host chat sessions with you to work through certain thoughts or topics. You have the right to decline recordings of your sessions, or the use of Opal altogether.

Confidentiality and Security —

Opal treats all information with the utmost confidentiality. We grant access to your session information to your therapist only.

Your information is safeguarded as required by HIPAA regulations.

Opal is a fully HIPAA-compliant platform in partnership with Vanta.

Duration, Nature of Retention —

When Opal retains a session of you, we follow these security practices:

  • Recordings, if any, are deleted immediately after transcription

  • Transcripts are encrypted using multiple encryption layers

Withdrawal of Consent —

You retain the right to withdraw consent to this agreement at any time without affecting the overall therapeutic relationship. You may communicate your decision to your therapist verbally or in writing.

Alternative Note Taking —

You retain the right to decline recording and request that traditional note taking sessions be used instead. Your therapist will respect and accommodate such requests.

By agreeing to this form, you attest to have read and understand all of the sections above.

This form constitutes an agreement between you and your therapist. This form is provided as a convenience to your therapist and does not constitute an agreement between you and Opal.

We are the first AI platform for therapists to offer a full transparency report to therapists and their clients.

Click the link below to learn more about data practices and ethics.